Will Digital Recall Notices Improve Recall Repair Rates?

The National Highway Traffic Safety Administration (NHTSA) is proposing a rule that would require automakers to inform vehicle owners of recalls through digital recall notices. The rule would still require automakers to notify owners via first-class mail, but it would require them to also use electronic means to disperse the notifications.

These digital recall notices might include emails, text messages, phone calls or even social media campaigns. The goal for the new requirement is to improve recall repair rates. With serious recalls like the Takata airbag recall taking place, improving repair rates is crucial to public safety. In 2015, more than 51 million vehicles were recalled in the U.S.

Unfortunately, the Government Accountability Office reports that completion rates for auto recalls were only 75% in 2008. J.D. Power and Associates reports that 45 million vehicles that were recalled between 2013 and 2015 have yet to be repaired.

“Digital recall notices should be the industry standard for automakers. We live in a digital world, and vehicle owners should be notified of life-saving information via the channels they most frequently use,” said Attorney Walter Clark, founder of Walter Clark Legal Group.

Our firm has been handling personal injury cases throughout the California Low Desert and High Desert communities for over 30 years. With a 95% success rate, the California personal injury attorneys at Walter Clark Legal Group will fight to hold those responsible for your loss accountable and win compensation to cover medical bills, lost wages, and pain and suffering. If you have been injured in an auto accident and want to discuss your legal options, contact us today for a free consultation with an experienced personal injury lawyer. We have offices in Indio, Rancho Mirage, Victorville, and Yucca Valley and represent clients through the entire California Low Desert and High Desert communities.

DISCLAIMER: The Walter Clark Legal Group blog is intended for general information purposes only and is not intended as legal or medical advice. References to laws are based on general legal practices and vary by location. Information reported comes from secondary news sources. We do handle these types of cases, but whether or not the individuals and/or loved ones involved in these accidents choose to be represented by a law firm is a personal choice we respect. Should you find any of the information incorrect, we welcome you to contact us with corrections.

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